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It seems obvious that to build a great team you simply hire great employees. But getting great employees to do great work is not simply a matter of telling them to “do great work.”
Instead we let them tell us what it means to do great work and how they can best meet the needs of our customers... correction, their customers.
With people this talented, their most common suggestion is to simply step aside and get out of their way. So we eliminate the red tape and bottom-line mandates that would prevent them from doing their best work.
We then empower each of our people with responsibility and discretion to do what it takes to get the job done. In return we get the one thing that really matters: happy customers.
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This attitude towards our team has helped us build a colorful staff for sure (think USA Dream Team). We are a resourceful, scrappy team of individuals who like to have fun even while we work. And we know how to do this in a way our customers appreciate.
Then there are, what in other companies would be called perks, but we think of as essentials: iPhones and iPads, great health insurance, free and discounted products, employee loyalty programs...and we even have a book club.
If this all sounds interesting, then we're probably interested in you. But you'll need to bring something special to the table. Every member of our team contributes something unique and something excellent to our work. Let us know what you can bring.
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